Geotab Support Forum

We have recently installed over 300 Geotab units in our fleet units. Some are live and r.f. units combined. We have another 800 units to install. There are complaints of dead batteries in each of our divisions. I have looked into the installation proceedure and verified that they have been installed correctly. We are verifying that these are just not coincidence. Allthough the installation was performed by various installers, the problem seems to be common throughout our fleet. We have a wide range of climate between our office locations, again the problem seems to not discriminate between locations,(I.E. hot or cold climate), My question is, has anyone else had these problems? If so, I would like to hear. Thank you ....... Larry

Hello,

We have not encountered this issue before. Please review the following forum post regarding current draw on GO4v2 unitshttp://geotab.com/Support/GeotabFor...fault.aspx

We would like to work with your mechanic to understand the issue better. All GO3 and GO4 units provide an hourly voltage reading. As a first step, we would like to review the data for the specific vehicles in question to understand when the voltage drop occurs. Please visit the http://geotab.com/LinkClick.aspx?li...5&tabid=36">contacts page on www.geotab.com and submit your contact details. Please include the company which the system was purchased from so that we can include your dealer in the troubleshooting process.

We are new to Geotab and have installed about 30+ units so far this month. We also have experienced a coincidental number of dead batteries so far. I have 5 reports of dead batteries, 3 of which needed battery replacement.

Just coincidental or could there be something here?

Hello Scott,

There are no known issues with flattening batteries.

As a first step, we would like to review the data for the specific vehicles in question to understand when the voltage drop occurs. Please visit the contacts page on www.geotab.com and submit your contact details. Please include the company which the system was purchased from so that we can include your dealer in the troubleshooting process.